Effective Chiropractic Care for Pain Relief and Wellness.

Back Foundation Chiropractic Abrahams, PC (“Company,” “practice,” “we,” “our,” or “us”) respects your privacy and is committed to protecting personal information submitted through this website.

This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit www.backfoundation.com, submit website forms, use scheduling links, communicate with the practice, or interact with digital services connected to the website.

This Privacy Policy is intended to describe general website and practice privacy practices. Protected health information may also be governed by applicable healthcare privacy laws, including HIPAA, and by the practice’s separate Notice of Privacy Practices.

1. Information We May Collect
We may collect information that you voluntarily provide, information related to your use of the website, and information needed to support scheduling, communication, and patient care.

Information may include:

Name
Email address
Phone number
Mailing address
Date of birth
Appointment or scheduling information
Information submitted through website forms or intake forms
General health-related information you choose to provide
Payment or billing-related information, when applicable
Browser type, device information, IP address, pages visited, and general website usage information
Please do not submit urgent medical concerns, emergency information, or highly sensitive health information through general website contact forms.

2. How We Use Information
Information may be used to:

Respond to inquiries submitted through the website.
Schedule, confirm, or manage appointments.
Provide chiropractic care and related services.
Process intake forms and patient documentation.
Communicate with patients about appointments, forms, care-related matters, billing, or practice updates.
Support billing, payment, Medicare-related processes, or private-pay services, when applicable.
Improve website functionality, security, and user experience.
Maintain business, clinical, legal, and compliance records.
Comply with applicable laws, regulations, professional obligations, and lawful requests.
We do not sell or rent personal information or protected health information.

3. Health Information and HIPAA
Some information collected through intake forms, patient portals, secure forms, or clinical communications may be considered protected health information under HIPAA or other applicable healthcare privacy laws.

Protected health information is handled through appropriate administrative, technical, and physical safeguards.

When applicable:

Protected health information is used and disclosed for treatment, payment, and healthcare operations as permitted by law.
Access to protected health information is limited to authorized individuals or service providers with a legitimate need to access the information.
Business associates that support the practice are expected to maintain appropriate agreements and safeguards when required.
Patients may receive or request a separate Notice of Privacy Practices, which explains patient privacy rights and the practice’s legal duties regarding protected health information.
This Privacy Policy does not replace the practice’s Notice of Privacy Practices.

4. Forms, Scheduling Tools, and Digital Services
This website may link to or use third-party platforms for forms, scheduling, payment processing, analytics, communication, or other practice-related functions.

These platforms may collect or process information according to their own terms, privacy policies, and security practices.

When protected health information is involved, the practice uses systems intended to support healthcare privacy and security requirements, including HIPAA-compliant workflows where applicable.

5. Sharing of Information
Information may be shared only as permitted or required by law, including:

With your consent or authorization.
For treatment, payment, and healthcare operations.
With service providers or business associates that help operate the practice.
With billing, payment, scheduling, technology, or administrative service providers.
To comply with legal obligations, subpoenas, court orders, licensing requirements, government requests, or regulatory obligations.
To protect the safety, rights, property, or operations of the practice, patients, website users, or others.
As otherwise permitted or required by applicable law.
We do not sell or rent personal information or protected health information.

6. Cookies and Website Tracking
This website may use cookies or similar technologies to support website performance, security, analytics, and user experience.

Cookies may help understand general website traffic, page visits, browser behavior, or technical performance.

Cookies and similar tools are not intended to collect protected health information.

You may disable or limit cookies through your browser settings. Some website features may not function properly if cookies are disabled.

7. Data Security
We use reasonable administrative, technical, and physical safeguards intended to protect information from unauthorized access, disclosure, alteration, misuse, or destruction.

However, no website, internet transmission, email, online form, or digital storage system can be guaranteed to be completely secure.

By using this website or submitting information electronically, you acknowledge that transmission of information online carries inherent risk.

8. Email, Text, and Electronic Communications
Electronic communications, including email, text messages, website forms, and online scheduling communications, may not always be fully secure.

Please do not use general website forms, email, or unsecured communications for emergencies, urgent medical concerns, or highly sensitive health information.

By providing contact information, you consent to being contacted regarding inquiries, scheduling, forms, appointments, billing, or practice-related matters.

9. Your Privacy Rights
Depending on the nature of the information and applicable law, you may have rights to:

Request access to certain information.
Request correction of inaccurate information.
Request limits on certain communications.
Request information about certain disclosures.
Request that certain communications be sent by alternative means or to alternative locations.
Withdraw certain authorizations, when applicable.
File a privacy-related concern or complaint.
Patient rights involving protected health information are described more fully in the practice’s Notice of Privacy Practices.

To submit a privacy request, please use the contact form available on this website or follow the instructions provided in the Notice of Privacy Practices.

10. California Privacy Notice
This website and practice are operated in California.

California residents may have privacy rights under applicable California privacy laws. These rights may include the ability to request information about certain personal information collected, used, disclosed, or retained by a business, depending on whether the law applies to the business and the type of information involved.

This practice does not sell personal information.

To submit a privacy-related request, please use the contact form available on this website.

11. Children’s Privacy
This website is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through this website without appropriate parent or guardian involvement.

Clinical care involving minors requires appropriate consent from a parent, guardian, or authorized representative as required by law.

12. Third-Party Links
This website may contain links to third-party websites, scheduling tools, payment processors, educational resources, or external platforms.

We are not responsible for the content, privacy practices, security practices, availability, or accuracy of third-party websites or services.

Use of third-party platforms may be subject to their own terms and privacy policies.

13. Data Retention
Information may be retained for as long as necessary to support patient care, business operations, legal compliance, billing, recordkeeping, dispute resolution, and professional obligations.

Clinical records and protected health information may be retained according to applicable healthcare laws, professional standards, payer requirements, and practice policies.

14. Changes to This Privacy Policy
We may update this Privacy Policy at any time.

Updates are effective when posted on this website. The “Last Updated” date reflects the most recent revision.

Visitors are encouraged to review this Privacy Policy periodically.

15. Contact for Privacy Questions
For privacy questions, privacy requests, or concerns related to this Privacy Policy, please contact Back Foundation Chiropractic Abrahams, PC through the contact form available on this website.

Care is provided by Dr. Robert Abrahams, DC, licensed chiropractor in California.

Please do not submit urgent medical concerns, emergency information, or highly sensitive health information through the general website contact form.

If you are experiencing a medical emergency, call 911 or seek emergency medical care immediately.